En la trastienda de la inteligencia artificial. Una investigación sobre las plataformas de micro-trabajo en francia

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Abstract
Micro-work internet services allocate small, standardized tasks of data generation and annotation to crowds of providers. The outputs are mainly used to produce artificial intelligence solutions. It is an exemplary instance of the ?platformization? of the economy, and of the transformations of labour that digital technologies bring about. To uncover the conditions under which micro-work is performed, and its broader societal implications, we conducted an extensive empirical study in France. In this paper, we use the data collected to present the socio-economic backgrounds of the people who engage in micro-work, their motivations and needs, and their everyday practices. We show that, while the micro-working population is very diverse, a significant portion (including working women with children and with higher education degrees) face pressing financial needs and rely on this activity to make ends meet. Micro-workers are also exposed to distinctive psycho-social risks, without adequate protection and with only limited opportunities to voice issues or seek advice. Especially as the current boom of artificial intelligence raises demand for their services, their working conditions call for attention from policy-makers, unions, and the general public. This article is a summarized version of the report ?Le Micro-travail en France. Derrière l?automatisation de nouvelles précarités au travail?»
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1137-7038 8537 Arxius de sociologia 558787 2019 41 7605683 En la trastienda de la inteligencia artificial. Una investigación sobre las plataformas de micro-trabajo en francia Casilli
Antonio A.
Tubaro
Paola
Le Ludec
Clément
Wahal
Elinor Micro-work internet services allocate small
standardized tasks of data generation and annotation to crowds of providers. The outputs are mainly used to produce artificial intelligence solutions. It is an exemplary instance of the ?platformization? of the economy
and of the transformations of labour that digital technologies bring about. To uncover the conditions under which micro-work is performed
and its broader societal implications
we conducted an extensive empirical study in France. In this paper
we use the data collected to present the socio-economic backgrounds of the people who engage in micro-work
their motivations and needs
and their everyday practices. We show that
while the micro-working population is very diverse
a significant portion (including working women with children and with higher education degrees) face pressing financial needs and rely on this activity to make ends meet. Micro-workers are also exposed to distinctive psycho-social risks
without adequate protection and with only limited opportunities to voice issues or seek advice. Especially as the current boom of artificial intelligence raises demand for their services
their working conditions call for attention from policy-makers
unions
and the general public. This article is a summarized version of the report ?Le Micro-travail en France. Derrière l?automatisation de nouvelles précarités au travail?» trabajo digital
economía de plataformas
micro-trabajo
inteligencia artificial
digital labour
platform economy
micro-work
artificial intelligence 87 107
Bibliographic reference
Casilli, Antonio A. ; Tubaro, Paola ; Le Ludec, Clément ; Wahal, Elinor. En la trastienda de la inteligencia artificial. Una investigación sobre las plataformas de micro-trabajo en francia. En: Arxius de sociologia, 41 2019: 87-107